๐ Shipping & Returns
Shipping Information
Weโre so excited to send a little Lunary glow your way โจ
All orders are carefully packaged with love and intention before they leave our hands.
Processing Time:
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Orders are processed within 1โ3 business days (excluding weekends and holidays).
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Youโll receive a confirmation email as soon as your order is placed and another once it ships.
Estimated Delivery Times:
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United States & Canada: 5โ12 business days
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International Orders: 7โ15 business days (depending on location)
Please note: Delivery times may vary slightly based on customs and carrier delays.
Tracking:
Once your order has shipped, youโll receive a tracking number via email so you can follow your glow home.
Free Shipping
We offer free worldwide shipping on all orders over $40 USD.
For smaller orders, shipping will be calculated at checkout.
Returns & Exchanges
We want you to love every Lunary piece.
If something isnโt right, weโll make it right.
Eligibility:
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Returns accepted within 30 days of delivery.
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Items must be unused, in original packaging, and in the same condition received.
How to Start a Return:
Email our care team at Contact@lunary.co with:
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Your order number
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The item(s) you wish to return
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The reason for your return
Our team will guide you through the quick return or exchange process.
Refunds:
Once your return is received and inspected, youโll be notified via email.
Approved refunds are processed back to your original payment method within 3โ7 business days.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us immediately at Contact@lunary.co with photos.
Weโll make it right โ every time.
Additional Notes
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Shipping costs (if any) are non-refundable unless the issue is our error.
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We do not currently offer prepaid return labels for international orders.
Every Lunary package is sent with care โ from our hands to yours, under the same moon. ๐